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Spa Information

Because we want your time at Aurora Spa to be relaxed and stress free we want you to know exactly what your time with us entails.

OPENING HOURS

Aurora Spa @ The Prince

Parking is available inside the Prince hotel car park, entry Jacksons Street for purchases and gift pick up.

We are open 7 days a week.

Monday & Tuesday……………………..10:00 am to 6:00 pm

Wednesday………………………………..11:30 am to 7:30 pm

Thursday & Friday……………………….10:00 am to 6:00 pm

Saturday…………………………………….9:00 am to 5:30 pm

Sunday………………………………………10:00 am to 3.00 pm

Aurora Spa @ The Prince will be closed Good Friday, Easter Sunday, Christmas Day, Boxing Day, and New Year’s Day. All other days open as per normal except standard Victorian public holidays we close at 3 pm.

 

SPA FACILITIES

As a guest at Aurora Spa, you will have complimentary use of our relaxation lounge, an opportunity to use our ASPAR products, change rooms, showers, lockers, towels, filtered water and relax spa tea. You’ll also have complimentary use of a robe and slippers. Underwear is required for all treatments and swimwear is required for water therapy treatments. Light snacks, lunch, and organic juices are available upon request.

 

LOCATION AND PARKING

The Prince

The Spa is located at 2 Acland St The Prince Hotel St Kilda on level 2, which is 5km from Melbourne city. You can enter through the hotel reception on Acland St, or for car parking enter via the Jackson St car park on Level 3. There is direct access to the Spa from safe and secure paid parking facilities.

 

TREATMENTS OF 2 HOURS OR MORE

Guests at Aurora Spa will receive a 20% discount on treatments of 2 hours or more in one visit.

Weekday Wonders – Guests at Aurora Spa receive a 30% discount on treatments of two hours or more, Monday to Thursday.
*Package discount of 20 % already applied
*This does not apply on public holidays

 

MAKING YOUR BOOKING

To secure your booking a 100% deposit with credit card or an Aurora Spa gift voucher is required.

 

CANCELLATION POLICY

Please note we require 24 hours notice to cancel, change or reschedule all appointments. Where cancellations are made with less than 24 hours notice, 50% of the treatment cost will be charged to the credit card or gift voucher used to secure the booking. Treatments that are cancelled or rescheduled within 3 hours of your scheduled treatment time, or if you do not attend your booked treatment time will be charged at 100% of the treatment price.

 

ARRIVAL

Please arrive 15 minutes prior to your treatment. As a courtesy to all our guests, a prompt appointment schedule is adhered to. Treatments that begin late will still finish at the appointed time, so as not to inconvenience other guests.

 

GIFT VOUCHERS AND E-VOUCHERS

Gift vouchers and e-Vouchers are available for all individual treatments, retreats, monetary value of your choice or spa products and can be purchased online or by phone on 03 9536 1130 (Melbourne). Vouchers can be express posted for $10.00, emailed or collected from Aurora Spa.

About Aurora

Join Club Spa

Make Spa a part of your lifestyle. Our exclusive Club Spa program helps you achieve and maintain balance and live a more relaxed, happy and stress-free life.